Privacy Policy (FURHG Ltd)Last updated: [12 December 2025]FURHG Ltd (“we”, “us”, “our”) respects your privacy.

 

This policy explains what information we collect, how we use it, and your rights.

1) What we collectWe may collect the following information when you contact us or request a quote:NameEmail addressPhone number (if provided)Property location (e.g., town/postcode)Photos, measurements, and project details you choose to sendMessages sent via Facebook/Instagram, email, phone, or our website.

2) How we use your informationWe use your information to:Respond to your enquiryDiscuss your project and next stepsProvide quotations and measurement guidanceArrange delivery or installation discussions (if relevant)Keep basic records of our communicationsWe do not sell your personal information.

3) Our lawful basis (UK GDPR)We process your data because:You asked us to respond to an enquiry or provide a quote (legitimate interests and/or pre-contract steps), andWhere applicable, you have given consent (for example, if you opt in to marketing).

4) Marketing - If you explicitly opt in to receive updates, we may occasionally email you with news or offers. You can unsubscribe at any time using the link in the email or by contacting us.

5) Sharing your information - We only share information when needed to deliver what you’ve asked for, such as: Delivery providers (e.g., pallet delivery) for shipping arrangements, Professional services we use (e.g., bookkeeping/accounting) where necessary. We only share the minimum required.

6) How long we keep it - We keep enquiry and quotation records only as long as necessary for business, legal, and accounting purposes. You can ask us to delete your information at any time (see “Your rights”).

7) Your rights - You have the right to: Request access to your personal dataAsk us to correct inaccurate dataAsk us to delete your dataObject to or restrict certain processing. Withdraw consent (where consent is used)To exercise these rights, email us at: info@furhg.com

8) Cookies and analytics Our website may use cookies and similar technologies to help the site work properly and understand website traffic. You can control cookies through your browser settings.

9) Contact details - FURHG Ltd. Email: info@furhg.com Phone: 01227 490432